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JPL Y TRAINING CORD

JPL Y TRAINING CORD

The JPL Y Training Cord is a professional headset training accessory designed for call centres, offices, and customer service environments. It enables two compatible headsets to connect to a single telephone or adaptor , allowing supervisors and trainees to listen to the same conversation during…

£26.00

Available on back-order

The JPL Y Training Cord is a professional headset training accessory designed for call centres, offices, and customer service environments. It enables two compatible headsets to connect to a single telephone or adaptor, allowing supervisors and trainees to listen to the same conversation during coaching or live call monitoring sessions.

The Y Training Cord features a convenient rocker switch that allows a supervisor to take control of the conversation when required, making it ideal for staff training and call quality monitoring. It is compatible with JPL and Plantronics/Poly-style Quick Disconnect (QD) headsets.

Ideal For

  • Call centres
  • Customer service teams
  • Staff training environments
  • Telephone coaching sessions
  • Office communication systems
  • Supervisor monitoring applications

Benefits

The Y Training Cord provides an efficient and cost-effective training solution without requiring additional phone systems or complex call monitoring software.

Supervisors can monitor live calls and intervene instantly when necessary, helping improve training quality and customer service performance.

  • Connects two headsets to one telephone/adaptor
  • Designed for training and live call monitoring
  • Integrated rocker switch for supervisor call control
  • Allows both users to hear the conversation
  • Only one microphone remains active at a time
  • Compatible with JPL and Plantronics/Poly QD headsets
  • Quick Disconnect (QD) technology support
  • Simple plug-and-play operation
  • Suitable for contact centre and office environments

Connectivity

  • Quick Disconnect (QD) connection
  • Compatible with JPL PLX/QD systems
  • Supports compatible Plantronics/Poly QD headsets

Controls

  • Rocker switch for trainer call takeover
  • Microphone control functionality
  • Training session switching support

Compatibility

  • JPL headset systems
  • Plantronics/Poly compatible QD headsets
  • Telephone systems using supported headset adaptors
  • JPL Y Training Cord
  • User documentation

Next Day Delivery
For UK orders received before 1pm Monday to Friday, we operate a next business day delivery service, subject to availability. We use next day services from the leading delivery companies.

Specific Time Delivery
If you need an item urgently, or delivered at a specific time, please contact us.

Delivery Methods
We use several leading delivery companies. The majority of our deliveries are made by DPD, including most international orders.

Shipping prices are calculated during the checkout process. We deliver to almost every country. For international delivery services, we use DHL, a high quality, fast delivery service. Prices are provided based on the weight of the order; this is calculated when you reach the checkout.

For full shipping information please visit our shipping page.

Overview

The JPL Y Training Cord is a professional headset training accessory designed for call centres, offices, and customer service environments. It enables two compatible headsets to connect to a single telephone or adaptor, allowing supervisors and trainees to listen to the same conversation during coaching or live call monitoring sessions.

The Y Training Cord features a convenient rocker switch that allows a supervisor to take control of the conversation when required, making it ideal for staff training and call quality monitoring. It is compatible with JPL and Plantronics/Poly-style Quick Disconnect (QD) headsets.

Ideal For

  • Call centres
  • Customer service teams
  • Staff training environments
  • Telephone coaching sessions
  • Office communication systems
  • Supervisor monitoring applications

Benefits

The Y Training Cord provides an efficient and cost-effective training solution without requiring additional phone systems or complex call monitoring software.

Supervisors can monitor live calls and intervene instantly when necessary, helping improve training quality and customer service performance.

  • Connects two headsets to one telephone/adaptor
  • Designed for training and live call monitoring
  • Integrated rocker switch for supervisor call control
  • Allows both users to hear the conversation
  • Only one microphone remains active at a time
  • Compatible with JPL and Plantronics/Poly QD headsets
  • Quick Disconnect (QD) technology support
  • Simple plug-and-play operation
  • Suitable for contact centre and office environments

Connectivity

  • Quick Disconnect (QD) connection
  • Compatible with JPL PLX/QD systems
  • Supports compatible Plantronics/Poly QD headsets

Controls

  • Rocker switch for trainer call takeover
  • Microphone control functionality
  • Training session switching support

Compatibility

  • JPL headset systems
  • Plantronics/Poly compatible QD headsets
  • Telephone systems using supported headset adaptors